Frequently Asked Questions

  • Turnaround time is typically 7–14 business days from the time you approve the mockup. If you have a specific deadline or need a rush order, let us know—we’ll do everything we can to make it happen.

  • For best results, send us a high-resolution PNG, PDF, or vector file (like AI or EPS). If you're not sure what you have, we’ll take a look and let you know if we need a cleaner version.

  • Absolutely! We love collaborating. Your designer can email files directly to us, and we’ll make sure everything is sized, formatted, and print-ready.

  • Yes! We offer logo design, layout creation, and even visual planning for how your items will be used or displayed. Whether you need help brainstorming or just need us to polish an idea, we’re here.

  • We specialize in custom t-shirts, hats, tote bags, mugs, pens, and more. If you have something specific in mind, ask us—we have a wide network of product sources and can usually find exactly what you need.

  • Yes! We offer local delivery (where available) and drop shipping nationwide. Let us know your preferred method when placing your order.

  • It depends on the product. Some items (like t-shirts or mugs) have minimum order requirements, but we’re flexible and will always try to work with your needs. Contact us to find out the minimum for your specific item.

  • We do! We’ve helped many clients create custom branded websites for their teams, fundraisers, or events. If you want to streamline group ordering, we can build a pop-up store just for you.

  • Easy! Just fill out our quote request form or contact us directly. Tell us what you're thinking, and we’ll walk you through the process from start to finish.